Search Knowledge Base by Keyword
This KB documentation is using Advanced Search, Links Editor and Elegant Layouts add-ons.
Search
Overview
Echo Knowledge Base provides powerful search functionality to help your visitors quickly find the information they need. Whether you need a simple search box or advanced
AI-powered answers, you can configure the search experience to match your site’s design and your users’ needs.
All search options include extensive customization for colors, typography, layout, and text labels.
Basic Search Box
A customizable search box that appears on your KB Main Page and Article Pages, allowing visitors to quickly find articles.
– Choose between Classic or Modern design layouts
– Customize colors, size, and spacing to match your site
– Configure search result display (titles only or with excerpts)
– Customize all text labels (title, placeholder, button, messages)
– Option to sync Article Page search with Main Page settings
AI Smart Search ( AI Advanced Features )
An AI-powered search that provides intelligent answers by analyzing your KB content using ChatGPT or Gemini.
– AI generates direct answers to user questions based on your articles
– Displays matching articles alongside the AI response
– Suggests related questions and keywords
– Customizable multi-column results layout with sections like Tips, Steps, and Glossary
– Built-in feedback and contact support options
Advanced Search (Advanced Search add-on)
Enhanced search with filtering, highlighting, and multi-KB support for larger documentation sites.
– Search across multiple Knowledge Bases simultaneously
– Filter results by category
– Highlight search terms and show context snippets
– Autocomplete suggestions as users type
– Paginated results with metadata (author, date, categories)
Search Block (Gutenberg)
A drag-and-drop search block for the WordPress block editor with live preview.
– Add search anywhere using the block editor
– Visual controls for all settings in the sidebar
– Full-width or custom width options
– Typography controls for all text elements
Example
AI Smart Search
AI Smart Search a first-of-its-kind, multi-panel search experience. We pioneered a results layout that runs multiple AI prompts in parallel to surface not just an answer or article list, but complementary sections like Tips, Glossary, Related Questions, and more so users get clarity faster.
a) KB Search Block
Select KB Search block and configure it in the block sidebar settings.
b) Search Module Inside KB Shortcode
To adjust search settings integrated into the KB Shortcode, see the options below:
Page and Search Box Width Configurations
For instructions on adjusting the width of the KB main page and the search box, refer to the following article. Learn More.
Search Result Excerpt
If the article includes an available excerpt, it will be showcased within the search results corresponding to that specific article and its associated value.
