KB Groups Overview
The KB Groups add-on helps you to organize your users into KB Groups, separating their access to KB content based on the access to categories and articles that each group needs.
KB Groups Details
- Each KB Group is a collection of all users that have interest in and need access to the same content. You can create KB Groups and assign your users to those groups. Each user within their group has a specific KB Role: KB Subscriber, KB Contributor, KB Author, KB Editor or KB Manager.
- KB Roles are assigned to users within each KB Group. If you have the Custom Roles add-on, you can also map custom WP Roles to KB Groups and Roles.
- Both KB Managers and WP administrators can assign users to KB Groups.
- Administrators and KB Managers do not belong to any KB Group.
- Each WordPress user can be assigned to one or more KB Groups.
- Users within a KB Group can have only one KB Role.
Types of KB Groups
Access Manager has two types of groups:
- A public group is a KB Group that represents site visitors and determines what KB content (if any) the public can access.
- There is always one Public “group” per Knowledge Base.
- The administrator and KB manager selects which categories and articles will become public.
- Every site visitor (whether logged in or not) has access to all Public articles and categories.
- Restricted groups are KB Groups created and configured by administrators and KB Managers. Restricted groups only contain WordPress registered users with access to selected or all KB content.
- Each restricted group has its own name, users, and access to some or all KB content.
- Each restricted group has one or more KB Subscribers, KB Contributors, KB Authors, and KB Editors.