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CSV versus XML Format
Created OnDecember 27, 2021
Updated OnMarch 13, 2023
By:Dennis
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The following table shows the differences between exporting and importing KB content in CSV and XML format.
CSV format – fast and simple way to export and import article basic information
XML format – more complex but a complete export and import of article data including attachments, authors, password, and more.
Supported Features | XML | CSV | Notes |
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Article - Title | |||
Article - Content ( Text ) | |||
Article - Excerpt | |||
Article - Comments | To avoid duplication, comments are only copied between sites not within the same site. | ||
Article - Meta Data | |||
Article - Tags | |||
Categories | |||
Categories - Meta Data (Description, Font Icons etc.) | |||
Categories - Hierarchy | Category hierarchy is not created during import. You need to assign imported categories to appropriate parents. | ||
Categories - Image Icons | |||
Author mapping | |||
Import Assets ( Files ) Max 50MB (Images, PDF, Excel, etc.) | |||
Attachment References (Images, PDF, Excel, etc.) | XML Import:
CSV Import:
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Edit via Excel-like Tools | |||
Password Protected Articles | XML Import:
CSV Import:
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Backup the whole KB | |||
Migrate within a Website | |||
WordPress Editor (Gutenberg Blocks) | XML Import:
CSV Import:
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Page Builders (Elementor, Divi, Beaver Builder, etc.) | XML Import:
CSV Import:
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Links Editor - Add-on | Links Editor has to be active during XML import. CSV import will create regular articles instead of linked articles. | ||
Rating - Add-on | |||
Other Content Types (Pages, Other Custom Post types, Posts, etc.) | Other Custom Post Types might work depending on the destination site configuration, but support is not provided. | ||
Access Manager Content Only | No Access settings will be imported. All access must be setup in the imported Knowledge Base. | ||
KB Groups | No Access settings will be imported. All access must be set up in the imported Knowledge Base. | ||
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