Echo Knowledge Base
- Order Articles and Categories
- Set Image and Font Icons for Categories
- Main Page FAQs
- Main Page Width
- Search Box Configuration
- Copy/Export KB Settings and Design
- PDF and Knowledge Base
- Translate Text with Polylang and WPML
- Typography - Font Family, Size, Weight
- Help Dialog
- Categories Overview
- Hiding Categories
- More Features
- How to Control Access to Your KB
- How To Set up a Multilingual / Bilingual Site
- How to Install KB Plugin
- How to Add Videos to Articles
- How to Install a KB Add-on
- Advanced Search Analytics
- Search Category Filters
- Show Category for Each Search Result
- Advanced Search Shortcode
- Search Results
- CSV versus XML Format
- Export Articles as CSV
- Export Articles as XML
- Import Articles with CSV File
- Import Articles with XML File
Public vs Protected Access
5 out Of 5 Stars
All visitors to your website that are not logged in are considered to be “public”. Access Manager has a built-in Public KB Group. Using this group, administrators can configure which categories and articles, if any, will be made public.
When you initially install Access Manager, all knowledge base content is restricted to WordPress Subscribers, Contributors, Authors, Editors, and Administrators.
You can choose to keep access to all KB content restricted so that public users have no access. Or you can give partial access to the public using KB Public Group and choose which KB Categories and/or KB Articles will be public.
Download links to PDFs, documents, and media are not protected.
KB Restriction Status
Based on whether any KB Category and KB Article is accessible to the public, a given Knowledge Base can have one of the following statuses:
- Public – Anyone can view all the Knowledge Base content
- Public-Restricted – Some content is accessible to anyone (public) and some content is restricted to KB Group(s) (restricted).
- Restricted – The user has to:
- Log in into their account to access given content.
- Be part of the KB Group that has access to the given content.
- For some operations like creation, edit, and deletion the user also need to have a specific KB Role.
Was this article helpful?
5 out Of 5 Stars
Table of Contents