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Debug File
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Sometimes the support team will require additional information, this information is very useful when debugging.
Go to Knowledge base > Add-ons > Debug Tab > Enable Debug

Then you can download the file.

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2.2 out Of 5 Stars
5 Stars | 20% | |
4 Stars | 20% | |
3 Stars | 0% | |
2 Stars | 0% | |
1 Stars | 60% |