Export Articles as XML
The Articles Import and Export add-on was developed to help users automate moving their content. There are also free import and export options available here.
For detailed information about export and the differences between CSV and XML, read this overview article.
XML file format allows you to export most of the KB content from your Knowledge Base and then import all or some of the content into another website or KB within the same site.
The XML Import and Export includes:
- Articles and their meta data
- Article comments
- Categories and their meta data
- Tags
- Images, PDFs, docs, and other files
- Attachment References (to be downloaded from the source site on import)
- Password generation for protected articles
- Author mapping between source and destination sites
Step-by-Step Guide
The export process is very simple. Please make sure you have the Import/Export add-on installed and the license key activated.
Navigate to the export feature
Note: Access is only available for WordPress Admins.
- Go to the Knowledge Base configurations page.
- Go to Tools Tab.
- Go to Export Tab.
- Click on the Run Export button for XML.
Run Export Articles
Click on the Export Articles to start the export.
Download the Export File
- Click on the "Download Export File" button.
- The download will start immediately. It will be available in your downloads folder.
Import Articles with XML File
Click here to read about how to import the KB content from the exported XML file.
