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Main Page FAQs

To display a Knowledge Base Main page, read short article here.

If you are missing your footer on your Knowledge Base main page and article pages, check your theme configuration. You can also try to switch the KB Template option as described in this link.

The Tabs Layout does not show articles under the main top categories since the top categories are assigned as tabs for layout purposes. You need to assign articles to  sub-categories within each tab category. Please read this full article.

If you want to have the KB Main Page on your Home Page, follow these steps:

  1. Go to admin > Settings > Reading page.
  2. Choose a Static page option.
  3. Choose the page where the knowledge base is located.
  4. Save your settings.

The KB Main Page width depends on the number of category columns and the width of each column. This is handled automatically by the Knowledge Base. However, you can control where the page will be shown in a boxed or full width view:

The Main Page width cannot be set to a specific size because it is based on column width. To customize this, use custom CSS to change this value. Click here for the custom code.

  • Open the KB Editor,
  • Click on the Category Header
  • Click on the Features Tab
  • Turn on the Category link to Archive page option
  • Save your settings

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