Echo Knowledge Base
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Below is a list of import, export, and migrate tasks and how to achieve them:
Use a CSV file to allow others to edit or add articles using tools like MS Excel, Google Sheets, Notepad++, and others. This option will help you:
- Avoid creating WordPress accounts for users that only need a simple way to submit and edit articles.
- Make it easy for inexperienced customers or team members to change articles and contribute to your Knowledge Base.
- Collect submissions from other places to put into your Knowledge Base.
Contact us here if you have questions.
If you plan to add a large number of articles, you can start by creating a set of initial articles that have your template structure before you populate the content. To do so, create a CSV file, then create a first row with desired article template. Duplicate the first row to add desired number of articles. Contact us here if you have questions.
Depending on how many articles you need to copy or move, you can either use a third-party plugin or Articles Import and Export add-on:
After you export your documentation from a third-party software into a CSV file, use Import Articles CSV option to import them into your Knowledge Base.
Generating a PDF from your Knowledge Base is a feature we plan to release in the future. Contact us for details.
If you have blog posts or other KB custom post types that you want to convert into Articles, use Articles Import and Export add-on. This feature is coming later. Contact us here if you have questions.