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Order Articles and Categories
Created OnDecember 19, 2020
Updated OnJanuary 7, 2025
By:Dennis
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In this article, we will discuss how to change the order of your articles and categories. You can choose to order them alphabetically, chronologically, or in a custom order.
Step
Step 1 Select "Order Articles and Categories" Option
Copy link to this section: Select "Order Articles and Categories" Option
To navigate to the settings for ordering articles and categories, follow these steps:
- Go to KB Configurations.
- Click on the "Order Articles and Categories" tab.
- Select your desired organization option.
Step
Step 2 Choose How to Order Articles
Copy link to this section: Choose How to Order Articles
Here are descriptions of each option:
- Category Sequence: Order your categories alphabetically, chronologically, or in a custom manner.
- Article Sequence: Order your articles alphabetically, chronologically, or in a custom manner.
- Show Articles: Position categories either above or below their associated articles.
- Click "Next" to proceed
Step
Step 3 Order Your Articles and Categories
Copy link to this section: Order Your Articles and Categories
If you selected the "Custom - Drag and Drop" option, arrange your articles and categories by dragging and dropping them into your preferred order. Please note that you can only change the order within each category.
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