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CSV File Format and Examples

CSV File Requirements:

  • The file must be in CSV format and have the .csv extension.
  • The CSV file needs to have a header and one or more rows, one for each article.
  • The file must have a header with ‘title’ and ‘content’ columns at a minimum.

Requirements for CSV Columns

  • Mandatory column
  • Each row must have a title value
  • Mandatory column
  • Value can be empty
  • Value can be in HTML format
  • Optional column named e.g. Content Part #1
  • It’s used if the content is larger than the cell limit of 32767 characters.
  • Optional column
  • It uses basic text, not HTML
  • Optional column
  • One or More KB Category names separated by comma
  • Optional column
  • One or More KB Category names separated by comma
  • Optional column
  • Value can be empty
  • Value must be date format
  • Optional column
  • It is a valid post status 
Sample CSV File

The best way to see the correct format of the CSV File is simply to export the CSV file from your Knowledge Base.

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