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How To Display PDFs in a WordPress Knowledge Base

A well-organized knowledge base (KB) is a powerful tool for sharing information with your audience, whether it’s troubleshooting guides, product manuals, or FAQs. Often, this information comes in PDF format, and integrating these documents into your WordPress KB can enhance usability. WordPress offers several methods to display PDFs effectively within your KB. Below, we explore six practical options, their pros and cons, and how to implement them, along with a note on searching PDFs and a bonus suggestion.

1. Embed PDF Within an Article

Embedding a PDF directly into your KB article allows users to view it without leaving the page. This seamless integration keeps readers engaged and avoids external navigation.

  • How to Do It: Use a plugin like PDF Embedder (free or premium). Upload your PDF to the Media Library, then add it to your article using the plugin’s block in the WordPress editor. Adjust settings like width, height, and toolbar visibility.
  • Pros: User-friendly, visually appealing, no extra clicks required.
  • Cons: PDFs aren’t responsive by default (though premium versions of plugins often fix this), and large files may slow page loading.
  • Best For: Short, critical documents like quick-start guides.

This method involves uploading PDFs to your WordPress Media Library and linking to them within your articles using text or buttons.

  • How to Do It: Go to Media > Add New, upload your PDF, copy its URL, and hyperlink it in your article (e.g., “Download the Manual Here”).
  • Pros: Simple, no additional plugins needed, lightweight on page load.
  • Cons: Users must download or open a new tab, breaking the flow of reading.
  • Best For: Lengthy documents or when you want users to save files locally.

3. Use WordPress Block, Elementor Widget, or Page Builder Blocks

Modern WordPress tools and page builders offer built-in blocks or widgets to display PDFs.

  • How to Do It: In the WordPress Block Editor, use the “File” block to upload and link a PDF. With Elementor, add the “Document” widget and customize its display. Other builders like Beaver Builder or Divi have similar options.
  • Pros: Native integration, customizable styling, no extra plugins for basic use.
  • Cons: Limited to linking or basic embedding unless enhanced with plugins.
  • Best For: Users already relying on a specific page builder for their KB.

4. PDF Attachments at the End of the Article

Attach PDFs as downloadable files at the article’s conclusion, keeping the focus on the text content.

  • How to Do It: Upload the PDF to the Media Library, then use the “File” block or a shortcode (e.g., from a KB plugin) to append it at the article’s end.
  • Pros: Clean layout, encourages reading the article first, easy to manage.
  • Cons: Less visibility for users who skim, requires an extra step to access.
  • Best For: Supplementary materials like detailed specs or bonus resources.

5. Convert PDF into HTML

Transforming your PDF into HTML allows you to integrate its content directly into the KB as a webpage, avoiding file downloads altogether.

  • How to Do It: Use tools like Adobe Acrobat or online converters (e.g., PDF2HTML) to export the PDF as HTML. Copy the code into a WordPress “Custom HTML” block or page builder module.
  • Pros: Fully searchable, responsive, no external files needed.
  • Cons: Time-consuming, may lose formatting, not ideal for complex PDFs.
  • Best For: Simple PDFs you want to blend seamlessly with your KB.

The Links Editor add-on from Echo Knowledge Base lets you link PDFs directly from your KB’s main page, creating a centralized hub for documents.

  • How to Do It: Install the Echo Knowledge Base plugin and its Links Editor add-on. Add PDFs via the plugin’s interface, assign keywords, and display them on the KB main page (see demos at echoknowledgebase.com).
  • Pros: Organized, keyword-assignable, integrates with KB navigation.
  • Cons: Requires a premium add-on, links still open externally.
  • Best For: Multi-document KBs with a variety of PDFs.

Searching PDFs in Your Knowledge Base

A key limitation to note: as of April 2025, most WordPress KB plugins (including Echo Knowledge Base) can’t search within PDF content. You can tag articles containing PDFs with relevant keywords to aid discovery, but the PDF text itself remains unsearchable without additional tools like SearchWP, which indexes uploaded document content.

Bonus Option: Use a Dedicated Document Library Plugin

For a robust solution, consider a plugin like Document Library Pro by Barn2. This creates a searchable, filterable PDF library within your KB, complete with thumbnails and metadata.

  • How to Do It: Install the plugin, upload PDFs, and configure a library page using its shortcode or block.
  • Pros: Professional presentation, scalable, user-friendly navigation.
  • Cons: Premium cost, may be overkill for small KBs.
  • Best For: Large KBs with extensive PDF collections.

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