Article Page Width
Overview
The Article Page width is affected by three settings: the search box width, the article content width, and the sidebars’ width.
a) Search Box Width
To update the search box width, follow these steps:
- Navigate to the backend KB configurations.
- Click on the "Settings" tab.
- Go to the "KB Article Page" section.
- Find the "Search Box" section.
- Update the width value, specifying whether it's in pixels (px) or as a percentage (%).
b) Article Page Width
To update the content width, follow these steps:
- Navigate to the backend KB configurations.
- Click on the "Settings" tab.
- Go to the "KB Article Page" section.
- Find the "Settings" section.
- Update the width value, specifying whether it's in pixels (px) or percentage (%).
Article Width: Current Theme vs. KB Template
The article width varies based on the chosen template. With the KB template, the article can expand to the browser’s maximum width if selected. With the theme template, however, the article width is dictated by the theme’s overall settings.
If the article width seems restricted with the theme template, this may result from the theme’s settings or hardcoded limitations that constrain the overall width. Note that modifying the KB width cannot override the theme’s container settings.
To learn more, click here.
c) Sidebar Width
To learn more see Article Sidebar Width
Troubleshooting
If the article width is not expanding to your desired preference, it’s most likely due to the theme’s width limits. If the theme doesn’t allow for anything wider, the KB article will not exceed that limit. To address this, adjust your theme’s settings to increase the width for the article page template, allowing the KB article to expand. Alternatively, you can switch to a KB template.
If you need assistance, please contact us.
