The Best WordPress Knowledge Base Plugin

Join 15,000+ professionals who use Echo Knowledge Base to build documentation for their businesses.

15,000+

happy customers & counting

5-stars rating based on 97 user reviews

Free Support

7 days/week

AI Chatbot Help Dialog Integration

Transform your knowledge base into an interactive AI-powered assistant that helps users find answers instantly.

We cut repetitive tickets by 73 % on our own support desk after deploying AI Chat—slashing response times and freeing the team for high-value work, all without adding head-count.

Extra Wins

Real-time insight into top pain points & feature requests
Auto alerts that flag gaps in your docs so you can fix once, help everyone
Seamless live-agent hand-over (beta) for the few questions a bot shouldn’t handle
Fast ROI: setup in minutes, benefits show up almost immediately.

Echo Knowledge Base Was Featured On:

Top 5 Reasons Why Over 15,000 Users Love Echo Knowledge Base

With over 15,000 active installs, our plugin is the most popular Knowledge Base plugin for WordPress. Here’s why smart business owners, organizations, and companies love Echo Knowledge Base, and you will too!

Advanced Search Analytics

Enhance users search experience and view search analytics including popular searches and no results searches. Learn More

Control Access and Permissions

Access Manager allows administrators, companies, and organizations to control and restrict access to their private Knowledge Base based on WordPress user accounts. Grant permission using roles and groups.

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Multiple Knowledge Bases

Create Multiple Knowledge Bases, one for each product, service, topic or department. Each Knowledgebase has separate articles, URLs, KB Main Page and admin screens.

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Links Editor for PDFs and More

Set Articles to links to PDFs, pages, posts and websites. On KB Main Page, choose icons for your articles. Learn More

EASY TO STYLE WITH PRE-MADE DESIGNS

Choose from 26 professional pre-made designs – no coding required.
Enjoy a variety of colors, styles, and layouts.
Switch between designs with a single click.
Choose from Basic, Tabs, Category-Focused, Classic, Drill Down, Sidebar, or Grid layouts.