15,000+

Happy customers & counting

97 User reviews

5-stars rating

Free Support

7 days/week

AI Chatbot Help Dialog Integration

Transform your knowledge base into an interactive AI-powered assistant that helps users find answers instantly.

We cut repetitive tickets by 73 % on our own support desk after deploying AI Chat—slashing response times and freeing the team for high-value work, all without adding head-count.

Extra Wins
  • Real-time insight into top pain points & feature requests
  • Auto alerts that flag gaps in your docs so you can fix once, help everyone
  • Seamless live-agent hand-over (beta) for the few questions a bot shouldn’t handle
  • Fast ROI: setup in minutes, benefits show up almost immediately.

Our Modular Structure Features

The KB Main Page is the primary landing page for your Knowledge Base. Here, you’ll find a search bar, article categories, recent articles, and other sections to help you find the information you need.

You have extensive control over the KB Main Page’s appearance and functionality, allowing you to customize colors, features, and labels to match your preferences.

These features can be displayed on the KB Main Page:
  • Search Box: Utilizes the standard WordPress search tool.
  • Categories & Articles: Displays article categories and their associated articles.
  • Articles List: Shows various article lists, including featured, popular, new, and recently updated articles.
  • FAQs: Displays Frequently Asked Questions (FAQs), using either the FAQs Block or Module.
  • Resource Links: Provides up to three custom action boxes. Each box includes an icon/image, title, description, and a link/button. (Note: The Resource Links feature requires the Elegant Layout add-on.)

Top 5 Reasons Why Over 15,000 Users Love Echo Knowledge Base

Advanced Search Analytics

Enhance users search experience and view search analytics including popular searches and no results searches.

Learn More

Control Access and Permissions

Access Manager allows administrators, companies, and organizations to control and restrict access to their private Knowledge Base based on WordPress user accounts.

Learn More

Unlimited Knowledge Bases

Create Multiple Knowledge Bases, one for each product, service, topic or department. Each Knowledgebase has separate articles, URLs, KB Main Page and admin screens.

Learn More

Set Articles to links to PDFs, pages, posts and websites. On KB Main Page, choose icons for your articles.

Learn More

Easy To Style with Pre-Made Designs

Choose from 26 professional pre-made designs – no coding required.

Learn More

Multi-language feature

Mauris gravida nulla eget fermentum feugiat. Sed sed laoreet mauris. Curabitur eu massa nec ante luctus maximus. Nam tincidunt leo sapien, in blandit velit condimentum non.

Learn More

Trusted by Thousands Worldwide

Im very happy with this plugin, it has all the features that I expected from a Knowledge Base and It’s also great in styling. Support is top notch, lightning quick at responding to me, helpful and very friendly. Thank you

Echo Knowledge Base is an incredibly solid plugin intuitive, flexible, and packed with features. Their support is next-level too! Dave from tech support went above and beyond to help me out. Highly recommend for anyone building a serious knowledge base.

This is one of the rare plugins which is great by itself and also has the best support team I ever saw.

How often do you get a response on a support ticket within an hour? On Labor Day?! The folks at Echo KB has the support part DOWN! Also, their interface is easy to understand, have awesome flexibility, and has met my expectations 100%. Go buy this plugin!

Frequently Asked Questions

We understand that clarity is key. Here are some of the most commonly asked questions to help you get started faster

What kind of support does your plugin offer?

We’re here for you every step of the way! Our support team is available 7 days a week, ensuring you receive help within a day. No matter what questions or issues you have, we’ve got your back.

What are the top features?

✅ Fast search bar with listed results
✅ Five levels of hierarchical documentation
✅ Article view counter with Popular and Recent Articles
✅ FAQs Module and Shortcode
✅ Professional layouts
✅ Customizable Category Archive Page
✅ Articles with breadcrumb, navigation, TOC and more
✅ Navigation sidebar listing categories and articles
✅ AI Content Writing Like ChatGPT

Is there a way to track the most viewed or highest-rated Articles?

Yes! With our built-in views counter and analytics, keeping an eye on your most popular content is easy. This way, you can always know what your users find most helpful and interesting.

Is the plugin responsive and mobile-friendly?

Yes, our plugin is designed to look great and work smoothly on any device, ensuring your knowledge base is accessible and easy to navigate whether your users are on desktops, tablets, or smartphones.

Is the Knowledge Base free?

Yes, our Knowledge Base plugin is free and comes with an extensive list of features (link). Additionally, we offer low priced add-ons that provide more advanced capabilities, such as access control.

100% No-Risk Money Back Guarantee

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris semper pharetra urna ac sollicitudin. Integer quis tempus augue. Morbi sit amet tristique neque, nec posuere tellus. Vestibulum ligula purus, gravida id placerat ac, sodales at libero.

Payment Options: