The Easiest Way to Build Knowledge Base with WordPress
Reduce support cost and boost customer satisfaction with our KB plugin.
- Fewer support tickets
- Employee knowledge sharing
- Documentation for customers
- Access anytime anywhere
happy customers & counting
5-stars rating based on 25 user reviews
and two bundles
Users around the world deploy our Echo Knowledge Base to help their customers and users find answers and to empower their teams and employees to internally share their knowledge and follow an organization’s guidelines.
Key Features and Highlights
Comprehensive Features:
- Setup hierarchical documentation with sub-categories.
- For better SEO, choose the URL for your articles.
- Order articles and categories alphabetically, chronologically, or in any order.
- Set front-end text to any language.
- Add tags, breadcrumbs, back buttons, and comments to your articles.
- Add an AJAX enabled search box.
The Most Flexible Knowledge Base
- Choose from 16 pre-defined color themes
- Select one of 4 pre-defined style combinations
- Have up to 3 levels of categories and sub-categories.
- Choose the article template: current theme template or knowledgebase template
Extended Functionality with Add-ons
- Grid and Sidebar Layouts
- Multiple Knowledge Bases
- Protect your private KB with Roles and Groups
- Advanced Search with styles
- Widgets
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Our Add-ons
Elegant Layouts
Elegant Layouts extension adds Sidebar Layout and Grid Layout templates to the core Knowledge Base plugin with a total of six layouts.
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Advanced Search
The Advanced Search greatly enhances a user’s search experience and will offer tools and search analytics for KB administrators.
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Multiple Knowledge Bases
Create two or more Knowledge Bases, one for each of your topics, products, services and teams. Each Knowledge Base has separate Main Page, articles, URLs, and admin screens.
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Article Rating and Feedback
Rating and feedback plugin allows you to quickly and easily add rating elements to your site.
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Links Editor
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Widgets
Add KB Search, Most Recent Articles and other widgets and shortcodes to your articles, sidebars and pages.
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Access Manager
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Access Manager add-on: KB Groups
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Access Manager add-on: Custom Roles
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Testimonials
Great Plugin, Well documented and Easy to Use
This is exactly what I was looking for to setup my plugin’s knowledge base.
Great plugin, easy to use and very well documented. Got the Knowledge base setup and running in just a few minutes. Had an issue, sent them an email and they replied within a few hours.
Keep up the good job team!
Works great, well documented, excellent customer service
We have been using the Echo Knowledge Base Plugin for about a year. We tried a few other systems, but I now believe we have the best, and I am very happy to recommend it.
We have witnessed the plugin developers’ dedication to providing an excellent product, and to making sure their users get the best value from it.
The plugin is easy to work with, attractively and professionally presented, and has loads of flexibility.
By far the absolute BEST knowledge base out there!
Some knowledge base plugins look pretty but lack functionality. Some are feature rich but are complicated to use. Echo’s looks great, is packed with features, and is easy to use.