Search Knowledge Base by Keyword
This KB documentation is using Advanced Search, Links Editor and Elegant Layouts add-ons.
-
Echo Knowledge Base
-
-
- Article Page Width
- Article Layout
- Article Sidebars
- Article Page FAQs
- Embedding Google Documents in Articles
-
Add-ons
-
Access Manager
Print
Icon Issues
Created OnMay 10, 2020
Updated OnNovember 9, 2021
By:Dave
0 out Of 5 Stars
| 5 Stars | 0% | |
| 4 Stars | 0% | |
| 3 Stars | 0% | |
| 2 Stars | 0% | |
| 1 Stars | 0% |
Views94
In some scenarios your icons will be missing, different or misaligned, this is due to aggressive caching servers or plugins. To solve this you need to exclude the KB files from the caching software.
Example Issue
Copy the URL link to this section to share
An example of this issue is like this, you are seeing square boxes beside your articles or Categories
Icons are misaligned.
Files to Exclude in the Caching software.
Copy the URL link to this section to share
If your using one of these hosting companies you may need to exclude our KB files from their caching software.
- Siteground
Find Plugin Causing This Issue
Copy the URL link to this section to share
Disable plugins that could interfere with the icons to see which one is causing this issue.
Was this article helpful?
0 out Of 5 Stars
| 5 Stars | 0% | |
| 4 Stars | 0% | |
| 3 Stars | 0% | |
| 2 Stars | 0% | |
| 1 Stars | 0% |
5
Table of Contents
