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How to Create a New Knowledge Base

1. Create Knowledge base

First step is to create the Knowledge base

  1. Go to Knowledge Base in the left Sidebar admin menu.
  2. Click on Configuration
  3. Click on the option “Create Knowledge Base”.

2. Setup Wizard

You will be directed to the KB Setup wizard. Go through the wizard and setup your knowledge base. You can always go back later to make any changes.

Navigating Between KB's

Navigate between your KBs by simply selecting a specific Knowledge Base in the KB list. Each new KB will have a set of its own screens for articles, categories, tags and configuration, conveniently accessible by selecting the specific KB from a list of KBs.

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