How to Create a New Knowledge Base

1. Create Knowledge base

First step is to create the Knowledge base

  1. Go to Knowledge Base in the left Sidebar admin menu.
  2. Click on Manage KBs
  3. Click on the button “Create Knowledge Base”.

2. Theme Wizard

You will be directed to the theme wizard, do not skip this step. Go through the wizard and setup your knowledge base. You can always go back later to make any changes.

Navigating Between KB's

Navigate between your KBs by simply selecting a specific Knowledge Base tab. Each new KB will have a set of its own screens for articles, categories, tags and configuration, conveniently accessible by selecting the KB from a list of tabs.

  1. These are you KB tabs
  2. More than 3 will show in this drop down.
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