Echo Knowledge Base
How to Create a New Knowledge Base
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1. Create Knowledge base
2. Setup Wizard
You will be directed to the KB Setup wizard. Go through the wizard and setup your knowledge base. You can always go back later to make any changes.
Navigating Between KB's
Navigate between your KBs by simply selecting a specific Knowledge Base in the KB list. Each new KB will have a set of its own screens for articles, categories, tags and configuration, conveniently accessible by selecting the specific KB from a list of KBs.