KB Editor Workflow

KB Editors can create categories, but they do not have access to those categories once they are created due to access restrictions. As the system cannot predict who will be granted access, the KB manager must assign access based on groups.

The following workflow shows how to make it easier for KB Editors to assign articles to new categories.

Was this article helpful?
0 out Of 5 Stars
5 Stars 0%
4 Stars 0%
3 Stars 0%
2 Stars 0%
1 Stars 0%
How can we improve this article?
Please submit the reason for your vote so that we can improve the article.
Need help?
Table of Contents