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FAQs for Article Pages

Article Page related questions are listed here:

Some themes do not output the styling for the article content for Custom Post Types. For example, your lists are missing bullet points and your headings are all the same size. Try our CSS resets below:

If you are using the Current Theme Template mode (see Choose Current Theme vs KB Theme ) then go to your theme configuration to hide the article title.

If you are using KB Template then you can hide the title using the following CSS or add this to your child theme:

#eckb-categories-archive-container-v2 #eckb-article-content-header .eckb-article-title {
         display:none !important;  /* Hide title */
}

To avoid duplicate article title, try to switch to the “Current Theme” template here

Tags are part of the Knowledge Base features. If you do not want them in your articles you have two options.

  1. You can edit articles with tags and remove the tags.
  2. If for some reason you still want tags but you want to hide them, you can apply this custom CSS to your child theme.

.eckb-tag-container {
       display: none !important;
}

You have two options for your posts to show up in KB:
 
a) Convert the posts to articles
 
b) Use Linked Editor to link to the posts within the Knowledge Base:
 

The 404 error is most likely caused by invalid permalinks in your database. This could happen, for example, due to update to permalinks while the KB plugin was inactive.

To fix this, go to admin > Settings > Permalinks and click on the Save button without modifying any value. This should clear the permalinks and set the correct URL permalink rules.

Here is the CSS to style your article titles if required.

/* Style for Article Title  */

#eckb-categories-archive-container-v2 #eckb-article-content-header .eckb-article-title {
         display:none !important;  /* Hide title */

         background-color: #FF0000;   /* Background Color */ 

         color: #FF0000;  /* Text Color */

         font-family: ‘Roboto’;  /* Font Family */

         font-size: 30px;  /* Font Size */

         font-style: italic;  /* Font Style  */      

         font-weight: 800;  /* Font Weight */  

         padding: 10px 10px 10px 10px;  /* Padding */

}

Note: You need to copy this code into your child theme or where ever your theme allows for custom CSS

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