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FAQs for Article Pages.

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Here are common questions and answers (FAQs)

Some theme don’t output the styling for the article content for custom post types. What happens usually are things like your lists are missing bullet points and your headings are all the same size. For more information please read this article.

To avoid duplicate article title, try to switch to the “Current Theme” template here:

Tags are part of the Knowledge base features. If you do not want them in your articles you have two options.

  1. You can simply go to your article and edit that article and delete the tags in the sidebar bar of that article.
  2. If for some reason you still want tags but you want to hide them then you can apply this custom CSS to your child theme.

.eckb-tag-container {
       display: none !important;

You have two options for your posts to show up in KB:
a) You convert them to articles
b) You use Linked Editor and link them from KB to each article

The 404 error is most likely caused by invalid permalinks in your database. This could happen, for example, due to changing permalinks while KB plugin was inactive.

Simply go to admin > Settings > Permalinks and click Save on the page without modifying any value. This should clear the permalinks and set he correct URL rules.

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