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Knowledge Base Shortcode
Created OnFebruary 15, 2022
Updated OnMay 12, 2024
By:Dennis
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Echo Knowledge Base will display on the page that contains the KB shortcode. You have the following options to set the KB shortcode:
a) Run the Setup Wizard. The wizard will automatically creates a new page with the KB shortcode if one does not already exist. How to Run Setup Wizard
b) Manual Insertion: Insert the KB shortcode into any existing page using your preferred builder or the classic editor:
WordPress Shortcode
%crel_bracket_open%epkb-knowledge-base id=1%crel_bracket_close%
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- kb_id parameter is the ID of your knowledge base. Use ‘1’ unless you have the Unlimited KBs add-on, which allows you to add additional knowledge bases.
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c) Use Shortcode Block: Add the KB shortcode directly to a Shortcode Block:
The Knowledge Base page is configurable to contain search, categories and articles, featured article, faqs and more:
Configuration of the Knowledge Base is explained in this article.
Where to Insert KB Shortcode
Insert the KB shortcode into a page but not a post.
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