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Main Page Width

The KB Main Page is generated using a shortcode, such as [ epkb-knowledge-base id=1]. This shortcode should be inserted on a page. The width of the output, or the KB main page, can be adjusted to certain extent. Instructions for adjusting the width of the KB main page are provided below.

There are two containers for the main page:

  • The Search Box container
  • The KB Categories container

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The search box has two settings: full width or boxed width. 

Note: If you are having issues with the full width option see the troubleshooting section below.

Boxed Width

The boxed width option will set the box max width to 1080px and it will match the KB Category container width.

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Full Width

The full width option will set the box max width to 100% and it will go as far as the theme allows it to. In this example, it is 1920px.

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There are two locations to edit Search Box width:

Basic Settings

For more information on basic settings click here

This setting is located in the Search Box section.

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KB Visual Editor

For more information on the KB Visual Editor click here

This setting is located in the Search Box zone, in the features tab.

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The KB category container show the articles and their category names. 

The container has a fixed value of 1080px max width. It will not exceed that width regardless of any other factors such as theme settings or how many categories columns are in the KB. It will, however, get smaller on smaller screen sizes.

There are currently no settings to change this value. However you can override it with custom code. See our article click here for the custom code.

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A common question:

“my KB Search box won’t go full width even though its set that way and other elements on the page do go full width.

In this example, the user is has Elementor page builder, and KB shortcode was inserted into the Elementor section. However Elementor's section width was not adjusted.

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Go to the Elementor section settings and adjust your content width to Full width.

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Other Page builders

In most cases, the Elementor solution above applies to other page builders. If your full width is not working, check that the width settings of your page builder sections are set to full width as well. 

Please contact your theme or page build support on how to adjust the full width settings. 

If the width of your knowledge base isn’t taking up the whole page or isn’t as wide as you’d like, and you’re using a block theme, it’s the theme that’s deciding how wide the page should be. Your knowledge base can’t be wider than what the theme allows. The theme controls how wide your entire website appears. This section will guide you through adjusting some width settings for your pages, enabling you to expand the overall space for your knowledge base to make it wider.

In this part of the article, we present two solutions:

Solution 1: Modify the page template specifically for the knowledge base page. This is a good choice if you only want to change one page and not all the others. However, you’ll need to make additional adjustments to the template. This involves adding headers, footers, and any other missing elements to the template. In essence, you’ll be creating the template anew. Click here

Solution 2: Adjust the page template for the entire website, ensuring a consistent width for all pages. This is an easier change to make, but it will affect the entire site in terms of appearance. Click here

Here's an example of the problem with how block themes control their width settings.

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WordPress.org
A block theme is a WordPress theme with templates entirely composed of blocks so that in addition to the post content of the different post types (pages, posts, …), the block editor can also be used to edit all areas of the site: headers, footers, sidebars, etc.

You can locate Block themes by accessing the WordPress filter tab on WordPress.org or by navigating to the theme page within the administrative interface.

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Block Themes

This article is aimed at people who are familiar with Block themes and have some experience using them.

If you're thinking about modifying your template's structure, it's a good idea to have a conversation with your web developer or explore online documentation that explains how Block themes function.

In this article, we'll guide you through the process of locating the width settings that allow you to make your knowledge base stretch across the entire width of the page.

Click here to lean more about Block themes

These steps will guide you through modifying the page of your knowledge base. Keep in mind that additional adjustments will be needed to make your this page template look consistent to others.

Theme Support

If you need more help with your theme template structure, it's best to get in touch with the theme company directly.

These steps will guide you in adjusting the width settings of your page template, which will impact the appearance of your entire website.

Theme Support

If you need more help with your theme template structure, it's best to get in touch with the theme company directly.

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