Main Page Width
The KB Main Page is generated using a shortcode, such as [ epkb-knowledge-base id=1]. This shortcode should be inserted on a page. The width of the output, or the KB main page, can be adjusted to certain extent. Instructions for adjusting the width of the KB main page are provided below.
Overview
There are two containers for the main page:
- The Search Box container
- The KB Categories container
.
The search box has two settings: full width or boxed width.Â
Note: If you are having issues with the full width option see the troubleshooting section below.
Search Box Width
Boxed Width
The boxed width option will set the box max width to 1080px and it will match the KB Category container width.
Full Width
The full width option will set the box max width to 100% and it will go as far as the theme allows it to. In this example, it is 1920px.
Search Box Width Settings
There are two locations to edit Search Box width:
Basic Settings
For more information on basic settings click here.Â
This setting is located in the Search Box section.
KB Visual Editor
For more information on the KB Visual Editor click here.Â
This setting is located in the Search Box zone, in the features tab.
KB Categories Container Width
The KB category container show the articles and their category names.Â
The container has a fixed value of 1080px max width. It will not exceed that width regardless of any other factors such as theme settings or how many categories columns are in the KB. It will, however, get smaller on smaller screen sizes.
There are currently no settings to change this value. However you can override it with custom code. See our article click here for the custom code.
Troubleshooting
A common question:
“my KB Search box won’t go full width even though its set that way and other elements on the page do go full width.
In this example, the user is has Elementor page builder, and KB shortcode was inserted into the Elementor section. However Elementor's section width was not adjusted.
Go to the Elementor section settings and adjust your content width to Full width.
Block Themes Width Adjustments
If the width of your knowledge base isn’t taking up the whole page or isn’t as wide as you’d like, and you’re using a block theme, it’s the theme that’s deciding how wide the page should be. Your knowledge base can’t be wider than what the theme allows. The theme controls how wide your entire website appears. This section will guide you through adjusting some width settings for your pages, enabling you to expand the overall space for your knowledge base to make it wider.
In this part of the article, we present two solutions:
Solution 1: Modify the page template specifically for the knowledge base page. This is a good choice if you only want to change one page and not all the others. However, you’ll need to make additional adjustments to the template. This involves adding headers, footers, and any other missing elements to the template. In essence, you’ll be creating the template anew. Click here
Solution 2: Adjust the page template for the entire website, ensuring a consistent width for all pages. This is an easier change to make, but it will affect the entire site in terms of appearance. Click here
Here's an example of the problem with how block themes control their width settings.
WordPress.org
A block theme is a WordPress theme with templates entirely composed of blocks so that in addition to the post content of the different post types (pages, posts, …), the block editor can also be used to edit all areas of the site: headers, footers, sidebars, etc.
You can locate Block themes by accessing the WordPress filter tab on WordPress.org or by navigating to the theme page within the administrative interface.
Changing Knowledge Base Page Width Settings
These steps will guide you through modifying the page of your knowledge base. Keep in mind that additional adjustments will be needed to make your this page template look consistent to others.
Navigate to the Knowledge Base Page
Locate the page where you've put the shortcode for your knowledge base. After that, simply click on that page.
Add Template
- Head over to the Sidebar and select "template" "pages."
- Then, tap on the template icon to add a template.
Create Custom Template
- Give your template a name.
- Press the create button.
Update Width Values
- Find the part of the page where the KB Shortcode is placed. In the sidebar, make sure you see "Post Content" as the selected container name.
- Adjust the content number to 100.
- Change the unit to percentage (%).
- After making the changes, remember to click on the "Update" button and then save your work.
Result and continued fixing
Here is the updated version. Now you can notice that the Knowledge base spans the entire width, but the top menu is not visible.
Continue to edit the template
Now, you should return to the template you made earlier and include the header in it.
Tap on the title of your page. This will position your cursor where the header will go.
- Tap the blue plus icon.
Adding Headers
- Look for the headers pattern and click on it.
- Locate the header you want to use.
- Once you find it, insert it. After that, you can move it higher up on the page if needed.
Changing Page Templates Width
These steps will guide you in adjusting the width settings of your page template, which will impact the appearance of your entire website.
Templates
After you've accessed the theme customizations, go to the "Templates" section.
Pages
Please locate the pages and click on it.
Edit Template
Now that you've opened the page template, follow these steps:
- Click on the section that contains the post content.
- Change the content value to 100.
- Change the unit value to percent (%).
Remember to save your changes and then preview the front end.
Please be aware that these changes will impact all the pages on your website.
