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Echo Knowledge Base
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PDF and Knowledge Base
Created OnJune 15, 2019
Updated OnMay 15, 2024
By:Dave
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PDF documents can be linked to or embedded in articles. The following sections explain various options for handling PDF documents in your knowledge base.
a) Link to a PDF Document
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The Links Editor plugin allows you to link to any PDF document. You can also attach keywords that will be found when searching the knowledge base. For details see the plugin details here and a demo of the PDF link click here.
b) Export a PDF document
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We plan to introduce an easy way to export a PDF document. Please contact us for details. In the meantime, you can use e.g. Chrome to print the article into PDF format.
c) Search PDF document
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Currently, KB search cannot index a PDF document. However, you can:
- Use Advanced Search add-on to add appropriate tags to the article that contains an embedded PDF document.
- Use Links Editor add-on to link to a PDF document and specify keywords that will be searched for
d) Add PDF to Your Articles
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Learn how to add PDF to your articles in this video.
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