License Account FAQs

Find the email address that you used to purchase the plugins and then: 

  1. If you have not yet registered on our website, setup your account: 
  2. Login into your account:

In order to change your website domain (URL) under which your Echo license is registered, please sign into your Echo license account and make your change there:

Renew your license in one of two ways:

Go to your Knowledge base plugin in the admin.

  1. Click on the Add-ons / News Menu
  2. Click on the Licenses Tab
  3. Click on the renew your license key link.

This link will take you to the checkout form to renew the license.

Click to zoom

To update your credit card, please follow these steps:

To get invoice your subscription, please follow these steps:

To cancel your subscription, please follow these steps:

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