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CVS File Format and Examples

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Imported File Format

Requirements:

  • File must be in CSV format and have .csv extension.
  • File must have a header with at least ‘title’ and ‘content’ columns

The validation step will show one or more of the following tables:

The CSV file needs to have a header and one or more rows, one for each article.

Requirements for CSV header:

‘title’ column

  • Mandatory column
  • Each row needs to have title value

‘content’ column

  • Mandatory column
  • Value can be empty
  • Value can be in HTML format

‘categories’ column

  • Optional column
  • One or More KB Category names separated by comma

Sample CSV File

Basic CSV Example:

Title,Content,Categories Example Article #1 - Plain Text,This is very basic article content in plain text.,My Category #1 Example Article #2 - Plain Text,This is very basic article content in plain text.,My Category #2 Example Article #3 - Plain Text,This is very basic article content in plain text.,My Category #3

Advanced Example CSV File:

You can download our CSV File Example. Click on the Icon to download the zip file.

Previous How to Import a CSV File
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