Search Knowledge Base by Keyword
This KB documentation is using Advanced Search, Links Editor and Elegant Layouts add-ons.
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Echo Knowledge Base
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Add-ons
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Access Manager
AI Features
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Free AI Chatbot and AI Search
Transform your knowledge base into an interactive AI-powered assistant that helps users find answers instantly, all included at no cost with our free Knowledge Base core plugin.
We cut repetitive tickets by 73 % on our own support desk after deploying AI Chat—slashing response times and freeing the team for high-value work, all without adding head-count.
AI Chatbot Dialog
Give your visitors instant, accurate answers through an AI-powered chat window that understands your content, completely free.
Frontend Widget
Give your visitors instant, accurate answers through an AI-powered chat window that understands your content.
Natural Conversations
Users can ask questions in plain language and get clear, relevant answers.
Content-Aware Responses
AI uses your synced training data to provide context-specific information.
Always Available
Provide 24/7 assistance without increasing your support workload.
Ask AI Search
Deliver smarter, more relevant search results with AI that understands your users intent not just their keywords, all included for free.
Intent-Based Results
AI interprets natural language questions to find the most relevant answers.
Instant Knowledge Access
Pulls the best content from your knowledge base, FAQs, and documents in seconds.
Improved Discoverability
Surfaces answers to complex or niche queries that standard search might miss.
AI Training & AI Training & Knowledge Sync
Train your AI on posts, pages, custom post types and private notes. Create a comprehensive knowledge base that understands all your content.
Train on Your Content
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Upload knowledge base articles, included for free.
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WordPress Posts, Pages, and CPTs, available with Pro.
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Flexible Sync Options
Refresh training data instantly with manual sync, or schedule regular updates to keep your AI current.
Multi-Source Capability
Combine different content types FAQs, articles, PDFs into one unified AI knowledge base.
AI Advanced Search
An innovative, multi-panel search experience that runs multiple AI prompts in parallel, giving users not just one answer, but a complete, intelligent overview of your knowledge base.
Multi-Panel Results
Display multiple AI sections at once, from Answers and Articles to Tips, Glossary, Related Questions, and more, for faster clarity.
Customizable Layout
Choose 1–3 columns, adjust widths, and decide which panels appear where to perfectly match your support flow.
Deeper User Engagement
Empower users to explore alternative questions, discover related keywords, or reach out directly via built-in feedback and contact panels.
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