FAQs for Search

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Here are common questions and answers for search

Currently, KB search cannot index a PDF document. However, you can:

  • Use Advanced Search add-on to add appropriate tags to the article that contains an embedded PDF document.
  • Use Links Editor add-on to link to a PDF document and specify keywords that will be searched for

KB Basic Search searches:

  • Article Title
  • Article Content

( it uses the WordPress search code.)

The Advanced Search add-on searches:

  • Article Title
  • Article Content
  • Article Tags

The Link Editor add-on can be used for PDFs and other files and link to those directly but the search will only use the

  • Link Title
  • Link Keywords
  • Link Tags

Only Access Manager can search for Private articles. KB free core cannot search for private articles.

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