Multiple Knowledge Bases

Knowledge Base Add-on

Overview

Create multiple Knowledge Bases, one for each of your topics, products, services, departments, and more.

Each Knowledge Base is completely separate from other KBs. Each KB has its own:

Benefits

Separate KB configuration.

Separate KB Main Page, KB Articles, Categories, and Tags.

Separate Admin screens.

Each KB has its own Main Page and a set of article pages with a common KB URL.

Searches are specific to the chosen knowledge base, avoiding the inclusion of irrelevant articles in search results.

Provide an internal Knowledge Base for your employees and a public one for your customers.

Separate Knowledge Base documents between departments.

Setup Knowledge Base for your e-commerce store.

Divide a complex document structure into separate Knowledge Base areas.

Tailor each Knowledge Base to your VIP customer.

Translate each Knowledge Base to a different language.

It’s SUPER EASY and intuitive.

In the Admin page, switch between Knowledge Bases with a just a mouse click.

Create as many Knowledge Bases as you need.

Choose from over 50 professional icons for Grid Layout categories.

Your first Knowledge Base will stay preserved.