Managing Users and Roles is a Breeze with New Search Feature The Knowledge Base (KB) Groups add-on is a great tool for managing users. You can sort them into groups by their roles and access to content. Restrict some users to reading material, while allowing others...
Advanced Search Now With Category Filters Today we are excited to release a new feature for the Advanced Search add-on called Category Filter. The Category Filter will allow your customers to filter their search results based on any combination of knowledge base...
Knowledge Base Now Compatible with WPML We are happy to announce that Knowledge Base for Documents and FAQs is now compatible with WordPress’s leading multi-lingual plugin called WPML. WPML allows users of our Knowledge Base to translate any of the following into...
Advanced Search Now With Analytics and Styles Knowledge Base search is an essential tool for your users. Users should be able to quickly find articles that they are interested in and find help content for their issues. We are happy to launch the Advanced Search add-on...
Echo Knowledge Base now has a cool new add-on called Widgets. The Widgets add-on includes 4 KB Widgets, 4 KB Shortcodes, and KB Sidebar. This add-on will let you enhance your Knowledge Base by displaying KB Widgets, using KB shortcodes within posts and pages,...
We are happy to announce the release of a new add-on called Links Editor. Links Editor makes it easier to include your PDF files, Word documents, spreadsheets, and media files in your Knowledge Base. Instead of creating an article that contains link or that button to...