Main Page Broken

You are here:

1. Introduction

In some situations when the Knowledge base gets activated or if you move the main page the Knowledge base does not know where the shortcode is nested in.

2. Broken Main page.

If your main page looks similar to this, follow the steps below to fix this.

3. KB Configuration page

On the KB configuration page you will also see this where the KB shortcode is not found. That’s a good indicator that the KB code cannot find the shortcode.

4. Elementor Example

Here we will use the elementor page builder as an example on how to fix this issue.

  1. First switch to the default WordPress editor.
  2. Click on the update button.
  3. Now you can switch back to your page builder ( Elementor in this example )
  4. Now you can continue working on this page and the layout for the Knowledge base will be fixed.
Was this article helpful?
0 out of 5 stars
5 Stars 0%
4 Stars 0%
3 Stars 0%
2 Stars 0%
1 Stars 0%
How can we improve this article?
Need help?