Plugin Installation

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Table of Contents

Step 1:

After you download the plugin .zip file, the next step is to install the plugin. Login to your website admin area and click on the Plugins menu on the left.

plugin installation step 1

( click on this image to zoom in )


Step 2:

Click on the “Add New” button to add the Echo Knowledge Base plugin.

plugin installation step 2

( click on this image to zoom in )


Step 3:

Click on the “Upload Plugin” button:

plugin installation step 3


Step 4:

Click on the “Choose File” button and select the plugin file that you downloaded. Then click on the “Install Now” button.

plugin installation step 4


Step 5:

You will see a list of messages describing the installation progress. Once the installation is finished you will see an “Activate Plugin” link. Click on it to finish the installation.

plugin installation step 5


The Echo Knowledge Base plugin is now active. The plugin should be accessible from the admin left menu under “Knowledge Base” menu:

plugin installation step 6


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