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How to Import Posts Into KB
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By:Dave
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CSV Importer
If you are looking to import content from CSV files aka Excel files, check out our new add-on KB Import / Export
Follow the instructions below to easily import posts or custom post types from other plugins into your Knowledge Base as KB Articles:
Always remember to backup your website or make changes on staging / test site before changing files.
- Download and install Post Type Switcher plugin.
- Select one post that you would like to move to your Knowledge Base.
- Change the Bulk action to edit. (See #1 in the screenshot)
- Click on the Apply button. (See #2 in the screenshot)
- Change the Post type to Article. (See #3 in the screenshot)
- Click on the Update button. (See #4 in the screenshot)
- Assign the new KB article to KB Category.
- Verify that you can see the article on KB Main page and you can access the KB article.
- Move the rest of the posts.

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4.4 out Of 5 Stars
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4 Stars | 60% | |
3 Stars | 20% | |
2 Stars | 0% | |
1 Stars | 0% |