How to Import Posts Into KB
CSV Importer If you are looking to import content from CSV files aka Excel files, check out our new add-on KB Import / Export
Follow the instructions below to easily import posts or custom post types from other plugins into your Knowledge Base as KB Articles:
- Download and install Post Type Switcher plugin.
- Select one post that you would like to move to your Knowledge Base.
- Change the Bulk action to edit. (See #1 in the screenshot)
- Click on the Apply button. (See #2 in the screenshot)
- Change the Post type to Article. (See #3 in the screenshot)
- Click on the Update button. (See #4 in the screenshot)
- Assign the new KB article to KB Category.
- Verify that you can see the article on KB Main page and you can access the KB article.
- Move the rest of the posts.