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Import Overview

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Overview

The Import utility allows you to import KB articles and KB Categories into your Knowledge Base. 

You can use this utility to:

  • import articles from another knowledge base software
  • generate articles from different content sources and systems
  • move articles between knowledge bases (only title, content, categories)
  • use CSV as a quick way to add short articles

 

The Import utility will read CSV file and import articles present in the file.

 

KB Articles Import

Import articles and categories into your knowledge base. Whether you are migrating your documentation or moving your articles from another KB you can import article titles and content together with categories. Control which articles will be added or updated.
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Next How to Import a CSV File
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