Getting Started

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Welcome to our Knowledge Base plugin (KB), one of the most flexible and feature-rich free documentation plugins.

1. KB Overview

As shown in the picture below, our Knowledge Base has the
following main parts:

  • KB Main Page is where the user comes to search for and read the documentation. The page displays KB categories and articles for each category.
  • KB Article Pages contain the KB content, optionally with breadcrumbs, back button, and last modified date
  • KB Configuration Page consists of:
    1. URL link to the KB Main Page on the frontend
    2. Tabs to switch between the configuration of KB Main Page, KB Articles Pages, and Archive Page
    3. Switch to “demo” KB content to see what your changes will look like
    4. Save button to save configuration changes

Knowledge Base Overview

The KB plugin admin menu and pages for adding new categories, tags, and articles

 

2. Initial and Demo Knowledge
Base

During installation, the Knowledge Base for Documents and FAQs
plugin will create an initial KB with one KB Category, one KB Sub-Category and
one empty KB Article. You can use it as the starting point of your knowledge
base.

 

To open the initial knowledge base, click on the outgoing arrow here:

 

 

To further configure your knowledge base, you need to choose:

  1. KB Layout
  2. Style
  3. Colors
  4. and optionally template:

 

3. KB Overview Video

 

Last Updated On June 07, 2019