FAQs for Main Page
Below are typical questions about KB Main Page:
If you are missing your footer on your Knowledge Base main page and article pages, check your theme configuration. You can also try to switch the KB Template option as described in this link.
The Tabs Layout does not show articles under the main top categories since the top categories are assigned as tabs for layout purposes. You need to assign articles to sub-categories within each tab category. In your KB Overview page, you will see a warning message explaining what you need to do.
The KB Main Page width depends on the number of category columns and the width of each column. This is handled automatically by the Knowledge Base. However, you can control where the page will be shown in a boxed or full width view:
The Main Page width cannot be set to a specific size because it is based on column width. We do not recommend using custom CSS to change this.