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3.1 Access to KB Categories

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WordPress administrator can change access to KB Categories.

Access to categories is controlled on the Access to Categories screen found in Knowledge Base -> Access Manager page.

To change access to categories:

  1. Select KB Group.
  2. Select type of access to apply – no access (red), read-only (yellow) or full-access
    • For Public group, the administrator and KB manager selects which categories and articles will become public.
  3. Click on the categories and/or sub-categories that you want the selected access to be applied to.
  4. Save the configuration.
  5. Confirm that public/users have or do not have correct access on the front-end (Main Page) and back-end (All Articles screen).
Assigning access to Public Group for Categories
Next 3.2 Access to KB Articles
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