3.1 Access to KB Categories

WordPress administrator can change access to KB Categories.

Access to categories is controlled on the Access to Categories screen found in Knowledge Base -> Access Manager page.

To change access to categories:

1. Select KB Group.
2. Select type of access to apply – no access (red), read-only (yellow) or full-access
   • For Public group, the administrator and KB manager selects which categories and articles will become public.
3. Click on the categories and/or sub-categories that you want the selected access to be applied to.
4. Save the configuration.
5. Confirm that public/users have or do not have correct access on the front-end (Main Page) and back-end (All Articles screen).