Access Manager Documentation

Search Knowledge Base by Keyword

3.3 Restrict KB Articles

To modify access to KB Articles, the WP Admin or KB Manager will:

  1. Go to the administrative area and open Knowledge Base -> Access Manager and select Access to Articles screen.
  2. Select KB Group to configure.
  3. Select and/or de-select articles.
  4. Save the configuration.
  5. Confirm that configured articles have correct access on the front-end (Main Page) and back-end (All Articles screen).
Access to individual Articles for Group
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Info:

If visitor or user has read-only or full access to an article then all categories and subcategories that lead to the article will be visible to the visitor or user even if the visitor or user has no access to them.

Parent Category Names will be visible , not the content if no access is provided.